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    • Matthias RichterMatthias Richter
      Participant
      Post count: 1

      Hi,

      testing the beta with Maya 2018.2 I get the error “initializePlugin failed”.

      I get the UI but there’s no response of the VR-cam and I cannot see anything in my Vive HMD.

      Please advise.

      -Matthias

    • Useruser
      Keymaster
      Post count: 14

      Hi Matthias,
      sorry for the late reply.
      The Beta 1 is currently disabled.
      We will get back to you as soon as we continue.

    • Daniel Lloyd-WoodDaniel Lloyd-Wood
      Participant
      Post count: 1

      I’m in the process of testing the VR-Plugin beta 2 for potential integration into our pipeline but I’ve fallen at the first hurdle. I can’t get the plugin to initialise.

      Unknown Webresponse – please contact customer support

      I have performed a standard install with Maya 2018.3, Windows 10 Pro (v1803, build 17134.228)

      I have also ensured the appropriate firewall (BitDefender) ports are open and positively tested this from my machine.

      I’m not sure where to go from here.

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